Shipping
How quickly we get your order out, and what to expect once it's on the way.
Processing time
All orders need 1 to 3 working days for processing before they're dispatched. That covers designing, proofing, printing, finishing and packing. Weekends and UK bank holidays don't count toward processing.
If you need something for a specific date, email us first at info@duffyscreations.co.uk and we'll tell you honestly whether we can hit it.
UK delivery
Royal Mail Tracked 48 (standard)
Around two working days after dispatch. Tracked end-to-end.
Royal Mail Tracked 24
Next working day after dispatch. Tracked end-to-end.
Royal Mail Special Delivery Guaranteed by 1pm
Guaranteed next working day after dispatch, by 1pm. Royal Mail's own guarantee terms apply.
All UK services come with tracking, sent by email once your order leaves us.
International shipping
We ship most items worldwide. Delivery times vary by destination and most orders are tracked.
Any customs charges, import taxes or handling fees are the customer's responsibility and are paid on arrival, not at checkout.
Delays and addresses
We can't be held responsible for delays caused by Royal Mail, customs processing, weather, strikes or anything else outside our control. If something looks lost or stuck, email us with your order number and we'll help chase it.
Please double-check your delivery address at checkout. If a parcel comes back to us because the address was wrong, we'll need you to cover the cost of resending it.
